/* rivierpreceptor.com — "journal" layout in Rivier University's own blues and warm greys: a paper-toned hero with
   Merrimack river lines, an editorial serif, guide sections set like a journal with numbered headings in a left
   margin column, hairline-ruled steps with large italic numerals, and a deep blue figures band and closing band. */
:root{
  /* Colors from rivier.edu's computed styles (2026-09-26): Rivier blue #004C97, sky blue #4790DA, warm greys #574E4E,
     #C1B5B5, #E0DADA, #FAF7F7. Rivier sets type in Calibre and Tiempos; Hanken Grotesk and Newsreader are the open
     stand-ins. */
  --paper:#FFFFFF;
  --cream:#FAF7F7;
  --cream-2:#F2EDED;
  --line:#E0DADA;
  --line-2:#C1B5B5;
  --ink:#10233F;
  --text:#2A2626;
  --muted:#574E4E;
  --blue:#004C97;
  --blue-deep:#003366;
  --blue-night:#0B2644;
  --sky:#4790DA;
  --sky-pale:#E3EEF9;
  --shadow:0 1px 2px rgba(0,51,102,.06),0 16px 38px rgba(0,51,102,.10);
  --head:"Newsreader",Georgia,"Times New Roman",serif;
  --body:"Hanken Grotesk",system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:92px}
body{margin:0;background:var(--paper);color:var(--text);font-family:var(--body);font-size:17.5px;line-height:1.7;overflow-x:hidden}
img,svg{max-width:100%}
a{color:var(--blue);text-underline-offset:3px;text-decoration-thickness:1px}
a:hover{color:var(--blue-deep);text-decoration-color:var(--sky);text-decoration-thickness:2px}
h1,h2,h3,h4{font-family:var(--head);font-weight:600;line-height:1.1;letter-spacing:-.01em;margin:0 0 .5em;color:var(--ink)}
h1{font-size:clamp(2.4rem,5vw,3.9rem);font-weight:500}
h2{font-size:clamp(1.65rem,2.8vw,2.2rem);font-weight:500}
h3{font-size:1.25rem;line-height:1.25}
p{margin:0 0 1.05em}
.wrap{max-width:1160px;margin:0 auto;padding:0 16px}
@media(min-width:720px){.wrap{padding:0 28px}}
.sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;opacity:0}
.skip{position:absolute;left:-9999px;top:8px;background:#fff;padding:8px 12px;z-index:100}
.skip:focus{left:8px}
.eyebrow{display:block;font-weight:700;font-size:.74rem;letter-spacing:.16em;text-transform:uppercase;color:var(--blue);margin:0 0 10px}

/* ---------------------------------------------------------------- buttons + fields */
.btn{display:inline-flex;align-items:center;gap:8px;font-family:var(--body);font-weight:700;font-size:.95rem;line-height:1;padding:15px 24px;border-radius:0;border:1.5px solid transparent;text-decoration:none;cursor:pointer;transition:background .15s,color .15s,border-color .15s}
.btn-orange{background:var(--blue);color:#fff}
.btn-orange:hover{background:var(--blue-deep);color:#fff}
.btn-line{background:transparent;color:var(--blue);border-color:var(--blue)}
.btn-line:hover{background:var(--blue);color:#fff}
.btn-ghost{background:transparent;color:#fff;border-color:rgba(255,255,255,.7)}
.btn-ghost:hover{background:#fff;color:var(--blue)}
.hero .btn-ghost{color:var(--blue);border-color:var(--blue)}
.hero .btn-ghost:hover{background:var(--blue);color:#fff}
.btn-block{width:100%;justify-content:center}
.f{display:block;margin:0 0 12px}
.f label{display:block;font-size:.8rem;font-weight:700;color:var(--muted);margin:0 0 5px}
.f input,.f select,.f textarea{width:100%;font:inherit;font-size:16px;color:var(--text);background:#fff;border:1px solid var(--line-2);border-radius:0;padding:11px 12px;appearance:none;-webkit-appearance:none}
.f select{background-image:linear-gradient(45deg,transparent 50%,var(--blue) 50%),linear-gradient(135deg,var(--blue) 50%,transparent 50%);background-position:calc(100% - 17px) 55%,calc(100% - 12px) 55%;background-size:5px 5px;background-repeat:no-repeat;padding-right:34px}
.f input:focus,.f select:focus,.f textarea:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px var(--sky-pale)}
.f-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px}
@media(max-width:420px){.f-row{grid-template-columns:minmax(0,1fr)}}
.fine{font-size:.78rem;color:var(--muted);margin:10px 0 0;line-height:1.45}

/* ---------------------------------------------------------------- header */
.top{position:sticky;top:0;z-index:40;background:#fff;border-top:5px solid var(--blue);border-bottom:1px solid var(--line)}
.top .wrap{display:flex;align-items:center;gap:20px;height:70px}
.brand{display:flex;align-items:center;gap:11px;text-decoration:none;color:var(--ink);flex-shrink:0;min-width:0}
.brand svg{width:42px;height:42px;flex-shrink:0}
.brand b{display:block;font-family:var(--head);font-weight:600;font-size:1.45rem;line-height:1}
.brand small{display:block;font-size:.72rem;font-weight:500;color:var(--muted);margin-top:3px}
.nav{display:flex;gap:4px;margin:0 auto}
.nav a{font-weight:600;font-size:.93rem;color:var(--text);text-decoration:none;padding:9px 11px;white-space:nowrap}
.nav a:hover,.nav a[aria-current=page]{color:var(--blue);text-decoration:underline;text-decoration-color:var(--sky);text-decoration-thickness:2px;text-underline-offset:8px}
.top .btn{padding:12px 16px;font-size:.88rem;white-space:nowrap;flex-shrink:0}
.menu{display:none;margin-left:auto;background:none;border:0;padding:8px;cursor:pointer;color:var(--blue);flex-shrink:0}
@media(max-width:480px){.brand small{font-size:.62rem}.top .wrap{gap:10px}}
@media(max-width:360px){.brand small{display:none}}
@media(max-width:1120px){
  .nav{display:none;position:absolute;left:0;right:0;top:70px;flex-direction:column;background:#fff;border-bottom:3px solid var(--blue);padding:4px 16px 14px;margin:0;box-shadow:0 14px 26px rgba(0,51,102,.10)}
  .top.open .nav{display:flex}
  .nav a{padding:13px 2px;border-top:1px solid var(--line)}
  .nav a:first-child{border-top:0}
  .menu{display:block}
  .top .btn{display:none}
}

/* ---------------------------------------------------------------- hero: paper with river lines */
.hero{position:relative;overflow:hidden;background:var(--cream);color:var(--text);border-bottom:1px solid var(--line)}
.hero::after{content:"";position:absolute;left:0;right:0;bottom:0;height:70px;pointer-events:none;opacity:.9;
  background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='480' height='70' viewBox='0 0 480 70'%3E%3Cg fill='none' stroke='%234790DA' stroke-width='1.4'%3E%3Cpath d='M0 20c40-12 80-12 120 0s80 12 120 0 80-12 120 0 80 12 120 0'/%3E%3Cpath d='M0 38c40-12 80-12 120 0s80 12 120 0 80-12 120 0 80 12 120 0' opacity='.7'/%3E%3Cpath d='M0 56c40-12 80-12 120 0s80 12 120 0 80-12 120 0 80 12 120 0' opacity='.45'/%3E%3C/g%3E%3C/svg%3E") repeat-x bottom left/480px 70px}
.hero .wrap{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:52px;align-items:start;padding-top:46px;padding-bottom:92px}
.hero h1{color:var(--ink)}
.hero .lede{font-size:1.13rem;line-height:1.72;color:var(--text);max-width:640px}
.crumbs{font-size:.82rem;font-weight:600;color:var(--muted);margin:0 0 18px}
.crumbs a{color:var(--blue);text-decoration:none}
.crumbs a:hover{text-decoration:underline}
.crumbs span{margin:0 8px;color:var(--muted)}
.byline{font-size:.84rem;color:var(--muted);margin:0 0 16px;font-style:italic;font-family:var(--head)}
.hero-cta{display:flex;flex-wrap:wrap;gap:12px;margin-top:24px}
.hero-card{background:#fff;color:var(--text);padding:0 22px 18px;border:1px solid var(--line);border-top:4px solid var(--blue);box-shadow:var(--shadow)}
.hero-card h2{font-size:1.6rem;margin:0 -22px 12px;padding:18px 22px 12px;border-bottom:1px solid var(--line);color:var(--ink)}
.hero-card .sub{color:var(--muted);font-size:.92rem;margin:0 0 14px}
.hero-card a{color:var(--blue)}
.hero-mobile{display:none}
@media(max-width:920px){
  .hero .wrap{grid-template-columns:minmax(0,1fr);padding-top:26px;padding-bottom:78px}
  .hero-side{display:none}
  .hero-mobile{display:flex}
}
.hero.home .wrap{padding-top:64px;padding-bottom:104px}
.hero.home h1{font-size:clamp(2.7rem,5.8vw,4.5rem)}
.hero.home h1 em,.hero h1 em{font-style:italic;color:var(--blue)}

/* ---------------------------------------------------------------- figures band: deep blue */
.markers-sec{background:var(--blue)}
.markers{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0}
.mk{padding:26px 26px 24px;border-left:1px solid rgba(255,255,255,.28)}
.mk:first-child{border-left:0;padding-left:0}
.mk b{display:block;font-family:var(--head);font-style:italic;font-weight:500;font-size:3.1rem;line-height:1;color:#fff;margin:0 0 8px}
.mk span{font-size:.92rem;line-height:1.45;color:#D8E6F6}
@media(max-width:720px){.mk{border-left:0;border-top:1px solid rgba(255,255,255,.28);padding-left:0}.mk:first-child{border-top:0}}
.rail{display:none}

/* ---------------------------------------------------------------- guide sections: journal layout */
body{counter-reset:secno}
.sec{padding:56px 0;position:relative}
.sec.alt{background:var(--cream)}
.sec.tight{padding:32px 0}
.prose{max-width:790px}
.sec>.wrap>.prose:not(.sources){display:grid;grid-template-columns:minmax(0,230px) minmax(0,1fr);column-gap:44px;max-width:1060px;counter-increment:secno}
.sec>.wrap>.prose:not(.sources)>*{grid-column:2}
.sec>.wrap>.prose:not(.sources)>h2{grid-column:1;grid-row:1/span 60;align-self:start;position:sticky;top:98px;font-size:clamp(1.45rem,2.2vw,1.8rem);padding-top:14px;border-top:3px solid var(--blue)}
.sec>.wrap>.prose:not(.sources)>h2::before{content:"\00A7 " counter(secno, decimal-leading-zero);display:block;font-family:var(--body);font-size:.72rem;font-weight:700;letter-spacing:.16em;color:var(--sky);margin:0 0 10px}
@media(max-width:860px){
  .sec>.wrap>.prose:not(.sources){display:block}
  .sec>.wrap>.prose:not(.sources)>h2{position:static;padding-top:12px}
}
.prose h3{margin:1.5em 0 .5em;color:var(--blue-deep)}
.prose ul,.prose ol{padding-left:1.25em;margin:0 0 1.1em}
.prose li{margin:0 0 .5em}
.prose ul li::marker{color:var(--sky)}
.lead{font-size:1.1rem;color:var(--text)}
code.rt{font-family:var(--body);font-weight:700;font-size:.82em;letter-spacing:.02em;color:var(--blue);background:var(--sky-pale);border:1px solid #C9DDF3;padding:1px 7px;white-space:nowrap}
.note{position:relative;margin:.4em 0 1.3em;padding:6px 0 6px 26px;border-left:3px solid var(--sky);font-family:var(--head);font-style:italic;font-size:1.22rem;line-height:1.5;color:var(--ink)}
.note p:last-child{margin:0}
.tbl{overflow-x:auto;margin:0 0 1.3em;border-top:2px solid var(--ink);border-bottom:1px solid var(--line)}
.tbl table{border-collapse:collapse;width:100%;font-size:.94rem;min-width:520px}
.tbl caption{text-align:left;font-family:var(--head);font-style:italic;font-size:1.1rem;padding:10px 0 8px;color:var(--ink)}
.tbl th{text-align:left;font-weight:700;font-size:.78rem;letter-spacing:.08em;text-transform:uppercase;color:var(--muted);padding:10px 12px;border-bottom:1px solid var(--line-2)}
.tbl td{padding:10px 12px;border-top:1px solid var(--line);vertical-align:top}
/* steps: hairline rules and large italic numerals */
ol.steps{list-style:none;padding:0;margin:0 0 1.3em;counter-reset:st;border-top:1px solid var(--line)}
ol.steps li{counter-increment:st;position:relative;padding:16px 0 16px 68px;margin:0;border-bottom:1px solid var(--line)}
ol.steps li::before{content:counter(st);position:absolute;left:0;top:8px;width:52px;text-align:right;font-family:var(--head);font-style:italic;font-weight:500;font-size:2.4rem;line-height:1;color:var(--sky)}
ol.steps b{display:block;font-weight:700;color:var(--ink);margin:0 0 2px}

/* ---------------------------------------------------------------- cards and hubs */
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:0 28px}
.card{display:block;position:relative;padding:18px 0 18px;border-top:1px solid var(--line-2);text-decoration:none;color:var(--text);transition:border-color .15s}
.card:hover{border-top-color:var(--blue)}
.card:hover b{color:var(--blue);text-decoration:underline;text-decoration-color:var(--sky);text-underline-offset:4px}
.card b{display:block;font-family:var(--head);font-weight:500;font-size:1.35rem;line-height:1.2;margin:0 0 8px;color:var(--ink)}
.card span{display:block;font-size:.92rem;color:var(--muted);line-height:1.5}
.card .tag{display:block;font-size:.7rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--sky);margin:0 0 6px}
.card::after{content:"Read the guide \2192";display:block;margin-top:10px;font-size:.82rem;font-weight:700;color:var(--blue)}
.hub-group{margin:0 0 46px}
.hub-group>h2{padding-top:14px;border-top:3px solid var(--blue);display:inline-block}
.sec-head{max-width:760px;margin:0 0 26px}
.states-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:0 20px}
.states-grid a{display:block;padding:10px 2px;border-bottom:1px solid var(--line);text-decoration:none;font-family:var(--head);font-size:1.12rem;color:var(--ink)}
.states-grid a:hover{color:var(--blue);border-bottom-color:var(--blue)}
.states-grid a.tx{color:var(--blue);font-style:italic;border-bottom:2px solid var(--blue)}

/* ---------------------------------------------------------------- faq, sources, figure */
.faq{display:grid;gap:0;max-width:900px;border-top:1px solid var(--line-2)}
.faq details{border-bottom:1px solid var(--line-2)}
.faq summary{list-style:none;cursor:pointer;font-family:var(--head);font-weight:500;font-size:1.22rem;color:var(--ink);padding:16px 48px 16px 0;position:relative;line-height:1.3}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{content:"+";position:absolute;right:6px;top:12px;font-family:var(--body);font-size:1.6rem;font-weight:400;line-height:1;color:var(--blue)}
.faq details[open] summary::after{content:"\2212"}
.faq details p{margin:0;padding:0 0 18px;color:var(--text);font-size:.98rem;max-width:760px}
.sources{font-size:.87rem;color:var(--muted)}
.sources ul{padding-left:1.1em;margin:.4em 0 0}
.sources a{color:var(--text)}
.updated{font-weight:700;font-size:.74rem;letter-spacing:.12em;text-transform:uppercase;color:var(--blue)}
.figsec{padding-top:44px;padding-bottom:8px}
.fig{margin:0;max-width:960px}
.fig img{display:block;width:100%;height:auto;border:1px solid var(--line)}
.fig figcaption{font-family:var(--head);font-style:italic;font-size:.98rem;color:var(--muted);margin-top:10px}
.smap{columns:3 240px;column-gap:28px;padding-left:1.1em;margin:0}
.smap li{margin:0 0 6px;break-inside:avoid}

/* ---------------------------------------------------------------- match band */
.match{position:relative;overflow:hidden;background:var(--blue-deep);color:#fff}
.match::after{content:"";position:absolute;left:0;right:0;bottom:0;height:70px;pointer-events:none;opacity:.5;
  background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='480' height='70' viewBox='0 0 480 70'%3E%3Cg fill='none' stroke='%234790DA' stroke-width='1.4'%3E%3Cpath d='M0 20c40-12 80-12 120 0s80 12 120 0 80-12 120 0 80 12 120 0'/%3E%3Cpath d='M0 38c40-12 80-12 120 0s80 12 120 0 80-12 120 0 80 12 120 0' opacity='.7'/%3E%3Cpath d='M0 56c40-12 80-12 120 0s80 12 120 0 80-12 120 0 80 12 120 0' opacity='.45'/%3E%3C/g%3E%3C/svg%3E") repeat-x bottom left/480px 70px}
.match .wrap{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,440px);gap:52px;align-items:center;padding-top:62px;padding-bottom:84px}
.match h2{color:#fff;font-size:clamp(2rem,3.6vw,2.8rem)}
.match p,.match ul{color:#D8E6F6}
.match ul{padding-left:1.15em}
.match li{margin:0 0 .4em}
.match li::marker{color:var(--sky)}
.match a{color:#fff}
.match .eyebrow{color:#9CC4EE}
.match .hero-card a{color:var(--blue)}
.match code.rt{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.3);color:#fff}
@media(max-width:920px){.match .wrap{grid-template-columns:minmax(0,1fr);gap:26px;padding-top:42px;padding-bottom:70px}}

/* ---------------------------------------------------------------- footer */
.foot{background:var(--blue-night);color:#B9C8DA;font-size:.93rem;padding:52px 0 110px}
.foot .cols{display:grid;grid-template-columns:1.3fr 1fr 1fr 1fr;gap:28px}
.foot h4{font-family:var(--head);font-weight:500;font-style:italic;font-size:1.2rem;color:#fff;margin:0 0 10px}
.foot a{display:block;color:#E1E9F3;text-decoration:none;padding:3px 0}
.foot a:hover{color:#fff;text-decoration:underline}
.foot .brand{color:#fff;margin:0 0 12px}
.foot .brand small{color:#9FB3CB}
.foot .legal{border-top:1px solid #1D3C62;margin-top:34px;padding-top:18px;font-size:.8rem;color:#8EA3BD;display:flex;flex-wrap:wrap;gap:8px 22px;justify-content:space-between}
.news{display:flex;gap:8px;margin:14px 0 6px;max-width:340px}
.news input{flex:1;min-width:0;font:inherit;font-size:15px;border:1px solid #2A4B74;background:#123256;color:#fff;padding:10px 12px}
.news input::placeholder{color:#8EA3BD}
.news .btn{padding:10px 14px;font-size:.84rem;background:var(--sky);color:#fff}
.foot [data-ob-intake-status]{color:#E1E9F3!important}
@media(max-width:860px){.foot .cols{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}}
@media(max-width:520px){.foot .cols{grid-template-columns:minmax(0,1fr)}}

/* ---------------------------------------------------------------- home: the four-step road */
.road{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0 28px;counter-reset:rd;border-top:2px solid var(--ink)}
.road div{position:relative;padding:18px 0 10px;counter-increment:rd}
.road div::before{content:counter(rd);display:block;font-family:var(--head);font-style:italic;font-size:2.6rem;line-height:1;color:var(--sky);margin:0 0 8px}
.road b{display:block;font-family:var(--head);font-weight:500;font-size:1.3rem;margin:0 0 6px;line-height:1.2;color:var(--ink)}
.road p{font-size:.94rem;color:var(--text);margin:0}
@media(max-width:900px){.road{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:520px){.road{grid-template-columns:minmax(0,1fr)}}
.fourohfour{padding:90px 0;text-align:center}

/* ---------------------------------------------------------------- planner */
.planner{background:var(--cream)}
.pl{display:grid;grid-template-columns:minmax(0,1fr);gap:0}
.pl-tabs{display:flex;flex-wrap:wrap;gap:22px;border-bottom:1px solid var(--line-2)}
.pl-tab{font-family:var(--body);font-weight:700;font-size:.92rem;padding:12px 0;border:0;border-bottom:3px solid transparent;background:transparent;color:var(--muted);cursor:pointer;margin-bottom:-1px}
.pl-tab[aria-selected="true"]{color:var(--blue);border-bottom-color:var(--blue)}
.pl-panel{background:#fff;padding:26px;border:1px solid var(--line);border-top:0}
.pl-top{display:grid;grid-template-columns:210px minmax(0,1fr);gap:26px;align-items:center;margin-bottom:18px}
.pl-total{border-left:3px solid var(--blue);padding:4px 0 4px 18px}
.pl-total b{display:block;font-family:var(--head);font-style:italic;font-weight:500;font-size:3.2rem;line-height:1;color:var(--blue)}
.pl-total span{display:block;font-size:.84rem;margin-top:6px;color:var(--muted)}
.pl-route{display:flex;flex-wrap:wrap;gap:10px 16px}
.pl-stop{display:flex;align-items:center;gap:8px;text-decoration:none;color:var(--text)}
.pl-stop span{font-size:.82rem;color:var(--muted)}
.pl-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0 22px;margin:0 0 20px;border-top:1px solid var(--line)}
.pl-facts div{padding:12px 0}
.pl-facts dt{font-size:.72rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--sky);margin:0 0 5px}
.pl-facts dd{margin:0;font-size:.93rem;line-height:1.45}
.pl-cta{display:flex;flex-wrap:wrap;gap:12px}
@media(max-width:900px){.pl-tabs{flex-wrap:nowrap;overflow-x:auto}.pl-tab{white-space:nowrap}.pl-top{grid-template-columns:minmax(0,1fr)}.pl-facts{grid-template-columns:minmax(0,1fr)}}

/* ---------------------------------------------------------------- reviews */
.rv-sum{display:flex;align-items:baseline;gap:12px;margin:0 0 22px}
.rv-sum b{font-family:var(--head);font-size:3.2rem;color:var(--ink)}
.rv-sum span,.rv-stars{color:var(--sky);letter-spacing:2px}
.rv-stars i{font-style:normal;color:var(--line)}
.rv-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 28px}
.rv{padding:18px 0;border-top:1px solid var(--line-2)}
.rv p{font-family:var(--head);font-style:italic;font-size:1.08rem;line-height:1.55;color:var(--ink)}
.rv-who b{display:block;color:var(--ink)}
.rv-who span{font-size:.85rem;color:var(--muted)}

/* ---------------------------------------------------------------- chat */
.obc-launch{position:fixed;right:18px;bottom:18px;z-index:60;display:flex;align-items:center;gap:11px;padding:6px 18px 6px 6px;background:#fff;border:1px solid var(--line-2);border-top:3px solid var(--blue);box-shadow:0 14px 34px rgba(0,51,102,.22);cursor:pointer;font:inherit;color:var(--ink);transition:transform .15s}
.obc-launch:hover{transform:translateY(-2px)}
.ol-av{position:relative;width:48px;height:48px;flex-shrink:0;background:var(--sky-pale);border-radius:50%}
.ol-av svg{width:48px;height:48px;display:block;border-radius:50%}
.ol-av::before{content:"";position:absolute;inset:0;border-radius:50%;animation:rv-pulse 2.8s ease-out infinite}
.ol-av::after{content:"";position:absolute;right:-2px;bottom:-2px;width:13px;height:13px;border-radius:50%;background:#2FB66E;border:2.5px solid #fff}
.ol-text{text-align:left;line-height:1.2}
.ol-text b{display:block;font-family:var(--head);font-weight:600;font-size:1.1rem;color:var(--ink)}
.ol-text small{display:block;font-size:.75rem;color:var(--muted);margin-top:2px}
.obc-launch[data-unread-count]::after{content:attr(data-unread-count);position:absolute;left:40px;top:-8px;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:var(--blue);color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid #fff}
.obc-launch[aria-expanded="true"]{padding:6px}
.obc-launch[aria-expanded="true"] .ol-text{display:none}
@media(max-width:720px){.obc-launch{padding:5px}.ol-text{display:none}}
.obc-teaser{position:fixed;right:18px;bottom:92px;z-index:60;max-width:270px;background:#fff;border:1px solid var(--line);border-left:3px solid var(--sky);box-shadow:0 14px 34px rgba(0,51,102,.16);padding:12px 32px 12px 14px;cursor:pointer;animation:rv-rise .35s ease-out}
.obc-teaser p{margin:0;font-size:.94rem;line-height:1.45;color:var(--text)}
.obc-teaser-x{position:absolute;right:6px;top:4px;background:none;border:0;font-size:1.3rem;line-height:1;color:var(--muted);cursor:pointer;padding:4px}
#obc-panel{position:fixed;right:18px;bottom:90px;z-index:61;width:372px;max-width:calc(100vw - 24px);height:540px;max-height:calc(100vh - 120px);background:#fff;border:1px solid var(--line);box-shadow:0 24px 60px rgba(0,51,102,.26);display:none;flex-direction:column;overflow:hidden}
#obc-panel.open{display:flex}
.obc-head{background:var(--blue);color:#fff;padding:14px 14px 13px 16px;display:flex;align-items:center;gap:12px}
.obc-av{position:relative;width:44px;height:44px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden}
.obc-av svg{width:44px;height:44px}
.obc-av svg:not(.face){width:28px;height:28px}
.obc-head b{display:block;font-family:var(--head);font-weight:600;font-size:1.15rem;line-height:1.1}
.obc-head small{display:flex;align-items:center;gap:6px;color:#D8E6F6;font-size:.78rem}
.obc-x{margin-left:auto;background:none;border:0;color:#fff;font-size:1.7rem;line-height:1;cursor:pointer;padding:4px 6px}
#obc-body{flex:1;overflow-y:auto;padding:16px 14px;background:var(--cream);display:flex;flex-direction:column;gap:8px}
.obc-msg{max-width:84%;padding:10px 13px;font-size:.95rem;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}
.obc-msg.bot{background:#fff;align-self:flex-start;border:1px solid var(--line)}
.obc-msg.me{background:var(--blue);color:#fff;align-self:flex-end}
.obc-hint{align-self:center;font-size:.76rem;color:var(--muted);margin:2px 0}
#chatForm{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line);background:#fff}
#obc-input{flex:1;font:inherit;font-size:16px;border:1px solid var(--line-2);background:#fff;padding:11px 13px;min-width:0}
#obc-input:focus{outline:none;border-color:var(--blue)}
#chatForm button{width:44px;height:44px;border:0;background:var(--blue);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}
body.chatpg{background:#fff}
body.chatpg #obc-panel{display:flex;position:fixed;inset:0;width:auto;max-width:none;height:100%;max-height:none;box-shadow:none;border:0}
body.chatpg .obc-x{display:none}
.obc-back{background:none;border:0;color:#fff;padding:4px;cursor:pointer;display:flex}
.face .eye{transform-box:fill-box;transform-origin:center;animation:rv-blink 5s infinite}
.face .tilt{transform-origin:24px 34px;animation:rv-tilt 8.5s ease-in-out infinite}
.face .bust{animation:rv-breathe 4s ease-in-out infinite}
@keyframes rv-blink{0%,92%,100%{transform:scaleY(1)}95%{transform:scaleY(.1)}}
@keyframes rv-tilt{0%,100%{transform:rotate(0)}35%{transform:rotate(-3deg)}70%{transform:rotate(2deg)}}
@keyframes rv-breathe{0%,100%{transform:translateY(0)}50%{transform:translateY(.7px)}}
@keyframes rv-pulse{0%{box-shadow:0 0 0 0 rgba(71,144,218,.5)}75%,100%{box-shadow:0 0 0 14px rgba(71,144,218,0)}}
@keyframes rv-rise{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){.face *,.ol-av::before,.obc-teaser{animation:none!important}}

/* ---------------------------------------------------------------- WhatsApp + text dock */
.dock-left{position:fixed;left:18px;bottom:22px;z-index:59;display:flex;flex-direction:column;gap:10px}
.fab{width:52px;height:52px;border-radius:50%;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 22px rgba(0,51,102,.22);text-decoration:none;transition:transform .15s}
.fab:hover{transform:translateY(-2px)}
.fab-wa{background:#25D366}
.fab-sms{background:var(--blue)}
@media(min-width:901px){.fab-sms{display:none}}
body.chatpg .dock-left{display:none}

/* ---------------------------------------------------------------- popup */
.ob-popup{position:fixed;inset:0;z-index:80;background:rgba(11,38,68,.58);display:none;align-items:center;justify-content:center;padding:16px}
.ob-popup.show{display:flex}
.ob-popup .pop{background:#fff;max-width:440px;width:100%;overflow:hidden;box-shadow:0 30px 80px rgba(0,0,0,.3);position:relative;border-top:5px solid var(--blue)}
.pop-top{padding:22px 22px 16px;background:var(--cream);color:var(--text);position:relative;border-bottom:1px solid var(--line)}
.pop-top h2{font-size:1.9rem;margin:4px 0 6px;color:var(--ink)}
.pop-top p{margin:0 0 4px;color:var(--muted);font-size:.96rem}
.pop-top .eyebrow{margin:0;color:var(--blue)}
.pop-body{padding:16px 22px 20px}
.pop-x{position:absolute;right:10px;top:8px;z-index:2;background:none;border:0;color:var(--muted);font-size:1.8rem;cursor:pointer;line-height:1;padding:4px 8px}